How to open an account at Tortuga Casino?
If you are tempted by the adventures of Captain Tortuga, you will need to have a player account. Creating an account at Tortuga Casino is relatively simple and can be done by any Canadian of legal age. Opening an account on Tortuga Island can be summarized in two main steps, namely :
Step 1: Register on the Tortuga Casino platform,
Registration is done quickly in a few clicks and consists of :
- Go to the website or the online casino application Tortuga,
- Click on the "Register" button which is located on the home page, at the top and on the right,
- Fill out the registration form with your personal information,
- Validate the form and your address to confirm the creation of your account,
- Make a first deposit quote on your player account.
Step 2: Validate your registration to continue your adventure on Tortuga Island
Here you will have to send your documents to the casino in order to confirm your identity and above all to allow the withdrawal of your winnings. The documents to be sent are :
- A valid identity document,
- A proof of address dating back less than three months.
Validating your account is a mandatory step to open an account at Tortuga Casino. If this step is not completed, you will not be able to withdraw the winnings that you will win at the casino. Once you have sent your documents, it takes between 24 and 48 hours for them to be validated. The sending is done by email, but you can also download them directly to your account.
The bonuses of the Tortuga Casino
Like any casino, Captain Tortuga regularly and generously rewards its players through various projects, bonuses and promotional offers. Among these offers, we count :
The captain's welcome bonus
This is a bonus to choose from which is aimed at new players who can choose between :
- The Hunting Party of the Midshipman or "Sailor" which is a 120% bonus up to 1,200 CAD.
- The Hunting-Party of the Officer or "Commander" which is a fixed offer of 400 CAD if you make an initial deposit of 300 CAD or more. As a bonus, you get VIP status for 14 days.
The no deposit bonus
This offer is also aimed at new players and gives the opportunity to discover Tortuga Island without having to put your money on the line. This bonus is offered on the casino from time to time. At the moment, we cannot benefit from it permanently.
The free spins
Fans of slot machines can play it for free thanks to the spins offered every Thursday. Thus, you will be able to play Champions of Rome with more than a hundred free spins, provided that you make a deposit of at least $50 CDN.
Regular and weekly bonuses
At Tortuga Casino, there are weekly bonuses available almost every day of the week. This is the case of the :
- Monday bonus which allows you to start the week well with a bonus of 40% up to CAN$400 and another of 20% up to CAN$200 on your deposits.
- Wednesday bonus offers 150 free spins on the Valley Of The Gods game for a deposit of 50 CAD.
- Thursday bonus that entitles you to 300 free spins on the Champions of Rome and Valley Of The Gods games for a deposit of $50 CDN. You will get another 150 free spins on this game if you make other deposits.
- Bonus Friday or Mystery weekend which offers various surprises and in particular treasure hunts. Information about these mysteries is sent by email each time, so you must make sure to check your email regularly.
- Drops & Wins - Winter which weekly tournaments giving players the opportunity to win almost $1,000,000 CAD each week and various daily prizes worth up to 9,000 CAD.
- Playson's Christmas brings together weekly and daily tournaments taking place in December and giving the opportunity to win almost 350,000 CAD.
The VIP bonus
The island of Tortuga also offers a VIP Club with exclusive bonuses. We could talk about an elite crew of Captain Tortuga and to integrate it, a deposit of CAN$ 300 is recommended. As a member of the VIP club of this casino, you will get a loyalty point for any bet of at least 100 CAD. These points will allow you to climb the levels in the "Circle of the Captain's Faithful" and benefit from exceptional bonuses in one of the chests made of wood, iron, silver, gold and platinum. In addition to these bonuses, the VIP club allows you to access other benefits depending on your VIP status (Bronze, Silver, Gold and Elite). You will thus be entitled to a 24/24 VIP chat, a VIP advisor, an increase in withdrawal limits, birthday bonuses, priority withdrawals, trips, etc.
Bonus wagering conditions
All Captain Tortuga bonuses are subject to a 40x wagering requirement. In other words, you will have to wager 40 times the equivalent of the amount received as a bonus to withdraw the winnings. Other conditions also govern the use of bonuses, in particular withdrawals of winnings won thanks to welcome bonuses which are limited to 100 CAD. The maximum bet with the bonus funds is limited to CAN$5 per spin or CAN$0.050 per bet line. Each bettor has 14 days to unlock these conditions once he benefits from the bonus. The bets made in a single game round must not exceed 25% of your total balance.
Captain Tortuga reserves the right to severely punish players who do not comply with these conditions. He can thus delete the promotional offer and the winnings received in case of fraud. He can also withdraw access to bonuses for players who abuse the conditions. Bonuses obtained fraudulently can also be canceled and the professional offer can be modified if abuse is found. Players are required to present proof of identity. They must prove that they are of legal age and that the funds deposited on the casino have a legal origin.
Deposit methods at Tortuga casino
Once registered at Tortuga Casino, you will be able to make a first deposit and start playing. Captain Tortuga accepts several deposit methods that are both instant and secure. In addition, the deposit procedure is relatively simple and fast.
What are the deposit methods accepted by Tortuga Casino?
Captain Tortuga offers several deposit methods such as :
- Bank cards: Visa, Mastercard
- Electronic wallets: Cashlib, eZeeWallet, Skrill, Neteller, Interac, Paysafecard
- Bank transfers
- Prepaid tickets
- Cryptocurrencies: Bitcoin, Ethereum, Litecoin, XRP
We can see that the deposit methods on Tortuga are multiple and the most common. The casino has a completely secure HTTPS platform to make payments. Deposits are made in a few clicks and generally entitle you to promotions, especially welcome bonuses.
Deposits on Tortuga are free, so you won't have to pay any fees. But deposits made with cryptocurrency, for example, in the Ethereum online casino , may be subject to various fees. However, it should be noted that depending on your country, you will not have access to certain deposit methods. This is the case in French-speaking countries where payment methods are limited to bank cards and Cashlib.
We understand that $10 is a large amount for a first deposit. And that's why we recommend that you start playing with a deposit of $1 or $5. Players can choose a online casino deposit 5 in our list of casinos.
How do I make a deposit at Tortuga Casino?
Here's how to make a deposit at Tortuga Casino :
- Log in to your player account via the Tortuga website or application. To do this, you will need to enter your username and password to access the platform.
- Access your bank and click on "Deposit".
- Enter the amount you want to deposit into your account.
- Opt for the deposit method that suits you (credit card, bank transfer, prepaid card, electronic wallet, etc.)
- Validate your deposit by confirming the transaction. A few seconds later, your account will be funded and you can start playing.
Minimum and Maximum Deposit
The minimum or maximum deposit should not be confused with the minimum or maximum bet which cannot exceed CAN$5. The basic amount for a deposit is CAN$10, a sum accessible to all players' wallets. The Canadian casino Tortuga gives the opportunity to all major bettors to access its platform with a relatively affordable minimum deposit. In addition, the captain claims that the minimum amount for deposits is the same for all available payment methods. But it also specifies that this limit can be modified at any time if necessary.
If the amount of 10 CAD is too high for the player, he can choose the online casino $1 deposit on our website.
Regarding the maximum amount for deposits on Tortuga, it should be noted that it depends on the payment method used. But in reality, Captain Tortuga does not apply maximum deposit limits. Indeed, deposits are not subject to a cap on the casino. In other words, it is up to the player to set a limit on the funds to be transferred to his account. To do this, he must manually set a deposit limit in his account settings. In other words, only the player who has set this limit will be subject to a deposit limit, but it can be modified at any time.
Tortuga Casino withdrawal methods
Just like deposits, withdrawals at Tortuga Casino are possible using several methods. To take possession of your winnings earned on the island of Tortuga, you will be able to withdraw them by :
- Credit card: Visa, MasterCard
- Bank transfer
- Electronic wallets: Skrill and Neteller
Any withdrawal on Tortuga must be approved by the casino before being validated. The deadlines for receiving funds to your account depend on the chosen withdrawal method. Thus, if the withdrawal is made by credit card (Visa) or by bank transfer, it is necessary to wait 3 to 5 working days to receive the winnings. As for the other payment methods (Neteller, Skrill and cryptocurrency), withdrawals are instant after approval.
After launching a withdrawal on the Tortuga casino, several statuses can be observed :
- Pending: which means that Tortuga's financial department is reviewing your withdrawal and that it has not yet been accepted or refused.
- Cancelled: Your withdrawal has been cancelled on your initiative.
- Refused: Tortuga's financial department has declined your withdrawal request.
- Processed: Your withdrawal has been taken into account, it can no longer be canceled or refused. Your money has been transferred to your account.
The procedure for withdrawing funds from Tortuga Casino is simple and consists of :
- Log in to your player account via the website or the mobile application.
- Click on your bank and opt for a "Withdrawal".
- Enter the amount to be withdrawn.
- Opt for a withdrawal method.
- Confirm your withdrawal request.
Withdrawals are not subject to many conditions and to avoid any misunderstanding, it is absolutely necessary to read the general conditions at the bottom of the casino website. This applies especially if the winnings to be withdrawn are from a bonus.
Minimum and Maximum Withdrawal
Withdrawals of funds at Tortuga Casino are subject to basic minimum limits and weekly and monthly caps. It should be noted that these limits differ depending on whether you are a lamda player of the casino or whether you benefit from the privileges of the VIP club. For normal players, the minimum withdrawal is CAN$30 if it is made by Visa, Mastercard, to an electronic wallet, in this case Skrill, Neteller and PaySafecard. The minimum withdrawal amount will be CAN$50 if you opt for a bank transfer. Captain Tortuga does not apply any fees on withdrawals of your funds.
As for the withdrawal amount limits, they are limited to CAN$2,500 per week for ordinary players, regardless of the payment method chosen. The withdrawal amounts of these are limited to CAN$10,000 per month. In other words, whatever amount you will win in a month, you will only be able to withdraw this amount and no more. However, if you are a VIP player or a member of the very exclusive High Rollers group, the withdrawal limit will be increased, everything will depend on your VIP status.
The games of the Tortuga casino
The Tortuga casino has more than 1,200 games including slot machines, table games (blackjack, roulette, baccarat, poker), live casino games with a dealer, video poker and lottery games. Regardless of your player profile, you will find your account on Tortuga Island. On the casino, the player has the opportunity to play two game modes, a free mode and a real mode. The free mode is a demo version and allows you to play the casino games without having to bet money. Here, there is no risk or stakes and you do not risk losing your money. The real or paid mode allows you to bet your money in order to try to win more.
In addition to the huge amount of games, the casino also stands out for the quality of these that come from the best game publishers. Indeed, Tortuga Casino has partnered with the 24 best software developers to offer not only a wide catalog, but also high-quality games. Among these casino game providers, we find iSoftBet, Play 'N Go, Quickspin, Yggdrasil, Booongo, Gamomat, Push Gaming, Relax Gaming, etc.
The slot machines of the Tortuga casino
Slot machines are among the most popular and original casino games. Tortuga Casino offers a multitude of slot machines with themes, special features and unique gameplay. There are many slot machines with the theme of pirates, but also other themes such as mythology, Christmas, animals, fantasy, fruits, etc. Among the popular features, we find bonus games, progressive jackpots, Wild symbols, free spins or free spins
The most popular slot machines on Tortuga Island are Book of Gold, Book of Dead, Honey Rush, Sweet Bonanza, Solar Queen, Jammin' Jars, Gonzo's Quest, Starburst, Moon Princess, Razor Shark, Hyper Burts, Release the Kraken, etc. These slot machines are offered by the most famous software companies in the field such as Play'n Go, NetEnt, Betsoft, Push Gaming, Hacksaw, iSoftBet, etc.
The table games of the Tortuga casino
Table games are also very popular in the best online casinos that accept the Canadian dollar and Tortuga made sure to propose some of them. If you like blackjack in physical gambling dens, you will also like it online and especially on the casinoTortuga. Here you will not get bored with various variants such as classic blackjack, Royal Pairs blackjack, Dr Fortuno Blackjack, American blackjack, the European version and Sonya Blackjack.
Regarding roulette, Captain Tortuga offers a very limited offer, but of high quality. Among the roulette variants, we count the Golden Chip Roulette, the European Roulette Pro and the RouletteTM from Relax Gaming. You will also be able to access live table games with a real dealer. The online gaming site allows bettors to play and communicate directly with other players.
The Tortuga casino software
Thanks to technology, online casinos have undergone an important revolution, which allows bettors to enjoy their favorite games from the comfort of their homes. This revolution is largely due to the publishers of casino games whose role is to develop and design online gaming software. Of course, there are a multitude of online casino software providers and Tortuga has surrounded itself with the best. There are thus more than a dozen software providers on the Canadian casino site, this is the case of :
- Play'nGo is a pioneer in the online casino games industry and stands out for its very realistic graphics. Among the software provided by this publisher, we find Grim Moerto and Royal Masquerade.
- Pragmatic Play is one of the leaders in online casino software and provides games with stunning graphics and centered on the desires of the player.
- NetEnt is also a reference as a provider of casino games. It offers a large number of 3D slot machines (Scarface, Frankenstein, Gonzos Quest Mega Fortune, etc.), table games and video poker software
- iSoftBet is known for the security and good performance of its software.
- Betsoft is a reference in the development of 3D slot machines (Sin City Nights, Slotfather 2), table games and quality video poker
- Playson is a young software provider that offers titles very close to video games such as Down The Pub or Art of the Heist.
- Booongo Gaming offers HD slot machines widely appreciated by bettors. This is the example of Poisoned Year and Happy Chinese new Year.
- Yggdrasil is a Swedish provider of very interesting slot machines like Super Heroes or Double Dragons.
- Booming Games, author of Booming Bananas and other games with varied themes, multiple options and neat graphics.
- Evolution Gaming is the leader in live casino games.
The live casino of Captain Tortuga
Tortuga Casino has a huge catalog of live casino games that mainly includes gaming tables, but also various games. These are among the gaming tables filmed live from the most prestigious casinos in the world. These games have a professional dealer who is at your complete disposal and whose role is to serve you. Captain Tortuga's live casino offers the most realistic and immersive experience possible. Most of the live games are published by Evolution Gaming, so we can expect high-quality software.
Among the live games available, we find :
- Blackjack and its many variants such as blackjack special and special #2, Infinite blackjack, Lightning blackjack, blackjack White, Free Bet blackjack, Speed blackjack, etc.
- Roulette with Lightning Roulette, Speed Roulette, Double Ball Roulette, Instant Roulette or Litecoin Roulette .
- The VIP quo games include private blackjack and roulette rooms.
- The game shows, mainly the Football Studio, the Side Bet City, the Dream Catcher, etc.
- The other games such as Golden Wealth Baccarat, Lightning Dice, Fan Tan, Gonzo's Treasure Hunt, Crazy Time, Craps, Dragon Tiger, Cash or Crash, Cash or Crash, etc.
At Tortuga Casino, you will find exclusive live games that are not present on other online gaming sites. The provider Evolution Gaming has shown ingenuity by offering classic games and their multiple variants. To easily find yourself in the multitude of live games on this casino, you can directly type the name of the publisher (Evolution Gaming) in the search bar. Once the search is complete, you will access all the games published by this developer.
Tortuga Casino Mobile Casino
Playing at the mobile casino has become a privileged activity in today's society. Many bettors select gaming sites based on the mobile casino criterion alone. It is for this reason that Captain Tortuga offers a mobile casino with a successful interface, specially developed to optimize the gaming experience of bettors. In addition, you do not have to install it, the Tortuga mobile casino is accessible from your smartphone or tablet.
On these supports, you will have access to all the features of the casino and you will be able to play all the available games.
The mobile casino platform is fluid and interactive, so you can access slots, table games, live casino games and all the entertaining games of the casino. Thus, you will not need to use your PC to play at the mobile casino or to make deposit or withdrawal transactions.
In other words, the Tortuga mobile casino has a complete functionality. It brings together all the great games of the website, gives easy access to all banking options and other fundamental services. It appears that the compatibility of the Tortuga casino with mobile devices is impeccable.
Without having to download it, you will have access to Captain Tortuga's mobile casino from your favorite web browser. Whether you use Google Chrome, Safari, Mozilla Firefox or Opera, the Tortuga mobile casino will work optimally and with excellent resolution. Whether you have an Android or iOS smartphone or tablet, the mobile casino will adapt perfectly to it. The HTML5 technology promotes the complete compatibility of the casino with your mobile support. In addition to playing your favorite games at any time, you will also be able to contact customer service regardless of your location. However, it should be noted that you will need a quality smartphone, of the latest generation and a good internet connection.
Tortuga Casino App
At the moment, the Tortuga casino does not yet have a downloadable application for mobile or PC. That being said, you won't need an app to play on Tortuga Island, the mobile version works perfectly and will do the trick. Players will enjoy an identical experience both on mobile and computer with the mobile casino.
Tortuga Casino Customer Service
You can contact the Tortuga Casino customer service to submit a problem. The gaming site gives its users the opportunity to contact it in various ways. Indeed, Tortuga has put an international team of agents who are present to assist you throughout your adventure on the casino. To chat with customer service, you can go through the :
- Live chat accessible from the site's platform, in the lower right corner. By clicking on the live chat bubble, you will be connected to customer service and you will be able to submit your concern.
- E-mail that allows you to submit complaints related to the website or customer service. Thus, to submit your complaint, you can go to the website, and write to the address [email protected] . Customer service is active by email at any time, 24/24 and 7/7. It connects the player directly to an operator who quickly solves his problem.
- Phone, at the number +16134168646. This one can be reached between 10:30 and 18:30 MDT.
- FAQ that allows you to quickly answer the most common concerns of users. These concerns may relate to the registration procedure, bonuses, payments, games, etc.
Safety and regulation
Captain Tortuga is a reliable and secure real money casino with a Curacao eGaming license. This is an active license issued under the number: 1668/JAZ whose registration number is 149289. This license is a guarantee of seriousness and reliability of the broker.
To guarantee the safety of players, the casinos have implemented the Digicert SSL security system. This is an encryption technology that makes it possible to optimize the security of banking transactions on the site. Specifically, this 128-bit SSL encryption system protects users' personal data when they save their personal and banking data.
In addition, Tortuga uses a Random Number Generator or RNG (Random Number Generator). This ensures that the games offered by the casino are fair and that the players will not be robbed. This applies especially to slot machines and this random number generator guarantees that the draws will be fair for all players.
To protect bettors from addiction, Tortuga Casino has taken measures to control player spending. They can thus contact the customer service who will offer them help. In addition to this, the casino has several tools that allow players to manage their bets. Thus, players have the opportunity to reduce their deposit limits if they feel the need. Tortuga Casino can freeze an account or close it permanently to protect the player who has become addicted and who has self-excluded several times.
Tortuga Casino Overview
To conclude, the Tortuga online casino is certainly new, but represents a privileged address for Canadian and worldwide bettors. It thus offers many advantages and some disadvantages. Among the positive points of Captain Tortuga, we note :
- Accreditation by the Curaçao authority
- The SSL encryption system
- The very tempting welcome offer
- The many bonuses
- The wide variety of casino games
- Live dealer games
- The presence of the best casino software providers
- The multitude of payment methods
- Fast payment terms
- The interface available in several languages
- The very complete mobile version of the casino
- The attractive website
- 14 days of VIP program
Like any human work, the Tortuga casino is not perfect and knows some negative points. We can mention among others :
- The absence of the mobile application
- The unavailability of the live chat 24/7
Tortuga Casino Information
Minimum deposit : 10 $CAN
Maximum deposit : no limit of limits for deposits
General terms and conditions of use : https://www.tortugacasino.com/fr/documents/legal/document/terms-and-conditions
Number of games : more than 1,200 games
Year of creation of the Tortuga casino : 2020
Licenses : Curaçao eGaming number : 1668/JAZ, registration number 149289
Phone number : +16134168646
Live chat :
Game providers : Booongo, Gamomat, Hacksaw, Play'n GO, Pragmatic Play, Push Gaming, Quickspin, Relax Gaming, Yggdrasil, Evolution Gaming, etc.
🍁 Does Tortuga Casino have a license?Yes, the Tortuga casino is registered by the Curaçao authority and has the license number 1668/JAZ with registration number 149289.
🍁 Can I use my phone to play?Yes, Tortuga offers a mobile casino accessible from an Android or iOS smartphone or tablet.
🍁 Can I play with live dealers?Yes, Tortuga Casino offers live dealer games. This is the case for several table games such as roulette, blackjack or poker.
🍁 How can I receive my bonuses?To receive your bonuses, you must register on the gaming site and make a real money deposit.
🍁 What are the accepted payment methods?Tortuga Casino accepts payments by credit cards, bank transfer, cryptocurrencies, prepaid cards and e-wallets.